You can recover your username or password should you forget them by following these steps:

1. **
   Click the link 'Forgot your User Name/Password?'

   

2. **
   This form offers two options:

   • Forgot my password.

   • Forgot my username.

     

     Select the appropriate option and click Next.

3. **
   You will be prompted to provide identification information depending on which option you selected:

   • If you selected the Forgot my password option you will be prompted for your username:

     

   • If you selected Forgot my username you will be prompted for your email address.

     

     After you submit the form an email will be send to your email address with the requested information, either your username or password.

If you forgot your password you will be sent a new (temporary) password. Your original password will not be valid after this email is sent. You will be directed to a page to update your password the next time you sign in.