The FAQ portlet can be added to a page for users to view questions and answers quickly and easily.
The Edit Mode of the FAQ portlet allows you to set the properties to display questions and answers in the View mode.
Configure the FAQ portlet
1. Click 
--> Portal --> Pages.
The Page Manager page will be displayed.
2. Click 
that corresponds to the FAQ page in the page list. Now, you should be in the page edit mode.
3. Hover your cursor over the FAQ portlet and click 
in the quick edit toolbar that appears.
i. In the Display Category tab, you can control what categories will be displayed. 
ii. In the Edit Template tab, you can use CSS to customize the FAQ template.
This is an example of the FAQ template after applying the new style.
iii. In the Preference tab, you can enable or disable the bookmarkable URLs in FAQ.
By not using Ajax, the FAQ will generate plain URLs in the links. The added benefit will be bookmarkability and better SEO as the links will be permalinks. Using Ajax, the links will be JavaScript-based and generate Ajax calls. This should make browsing faster because the whole page is not reloaded.
See also